Gift cards are designed to provide a convenient way to purchase eligible physical merchandise through the Gear Store. They are intended specifically for use within the store where they were issued and cannot be transferred to unrelated websites, services, marketplaces, or other purchasing platforms. Gift card balances are not available for digital products, subscriptions, games, or services that are offered outside the eligible merchandise available through the store.

Gift cards may be applied toward qualifying physical products listed for sale on the store. Before purchasing a gift card, customers should make sure that the intended recipient understands where the card can be used and what types of products are eligible. Gift cards do not function as general-purpose payment cards and cannot be used outside the designated store environment.

Once a gift card purchase has been completed, the transaction is generally considered final. Gift cards cannot normally be returned, exchanged, or refunded after purchase. Exceptions may apply when a refund or other remedy is required under applicable law. Customers should carefully verify the purchase information, amount, and recipient details before completing the transaction because changes or cancellations may not be available afterward.

If an eligible merchandise order paid for with a gift card is later refunded, the refunded value may be returned in the form of a replacement gift card rather than being credited back to the original payment method. When another payment method was used together with a gift card, the refund may be allocated according to the payment methods used for the original transaction. Customers should retain any replacement gift card information provided after a refund, as the replacement balance may be needed for future purchases.

Gift cards have a limited validity period. Under the standard terms, the balance remains available for five years from the original purchase date, unless a different period is required by applicable law. After the expiration period has passed, any unused balance may no longer be available for redemption. Customers should keep track of the purchase date and use the available balance before the expiration deadline.

There is no requirement to spend the entire gift card balance in a single transaction. A card may be used over multiple purchases while funds remain available. If the total value of an order is lower than the remaining card balance, the unused portion will stay associated with the card and may be used toward a later eligible purchase. Once the available balance reaches zero, the gift card has no remaining purchasing value.

Gift cards cannot normally be reloaded after the original balance has been issued. Customers who have used the entire balance cannot add additional funds to the same card for continued use. A new gift card would be required for additional prepaid value.

More than one gift card may be applied to the same eligible order when the checkout system permits multiple gift card payments. This allows customers to combine balances from separate cards when making a purchase. Gift cards may also be used together with another accepted payment method if the available gift card balance does not cover the entire order total.

Gift cards may generally be used toward eligible merchandise as well as applicable shipping charges and taxes associated with the order. The available balance is applied to the total amount due, subject to the conditions of the purchase. If the balance does not cover the complete order, the remaining amount can be paid using another accepted payment option.

Gift cards themselves are generally excluded from promotional discounts and coupon offers. A discount code cannot normally be used to reduce the purchase price of a gift card. However, when a gift card is later used as a payment method for an eligible merchandise purchase, the gift card payment does not by itself prevent an otherwise valid promotional code from being applied to qualifying products, provided all conditions of the promotion are satisfied.

Gift cards cannot be exchanged for cash or redeemed for cash value outside the store. They are intended solely as a prepaid payment option for eligible merchandise and do not represent a bank account, credit account, or general financial product. Gift card balances cannot be transferred to unrelated services or converted into another form of monetary value except where required by applicable law.

Customers should take reasonable care when storing gift card information. Anyone who obtains the necessary card details may potentially be able to use the available balance, so customers should avoid sharing gift card information unnecessarily. If a customer encounters a problem with a gift card, including difficulty applying a balance during checkout, questions about an available amount, or concerns regarding a transaction, customer support can be contacted at [email protected] or 1-800-847-6255.

By purchasing or using a gift card, customers acknowledge that the card is subject to the applicable usage conditions, expiration requirements, redemption limitations, and other restrictions described above. Customers are encouraged to review the current terms before purchasing or redeeming a gift card so they understand how the balance can be used and how long it will remain available.