These Terms of Use establish the rules and conditions that apply when accessing or using this website and its related services. By entering the website, browsing its pages, creating an account, placing an order, or otherwise using any available feature, you acknowledge that you have read and accepted these terms. If you do not agree with these conditions, you should stop using the website and its services. These terms are intended to provide clear expectations for both visitors and customers while supporting the operation of the online store and the services made available through it.
Customers who require assistance may contact the support team at [email protected] or by calling 1-800-847-6255. Customers should use the available support channels for questions concerning orders, products, returns, payments, shipping, or other website-related matters. Any merchandise being returned must receive authorization before it is sent back. Unauthorized returns may be refused or left unprocessed and may not qualify for a refund, replacement, exchange, or other remedy. Customers should therefore contact support and follow the return instructions provided before shipping merchandise back.
The collection, handling, storage, and use of personal information are addressed in the applicable Privacy Policy. That policy forms part of the rules governing use of the website. By continuing to access or use the website, users acknowledge that information may be processed in accordance with the applicable privacy practices. Customers are encouraged to review the Privacy Policy before providing personal information or completing transactions.
Orders may be reviewed and canceled before shipment when circumstances require it. Reasons for cancellation may include inventory shortages, payment verification problems, pricing or product information errors, suspected fraudulent activity, failure to comply with applicable policies, or other operational concerns. If an order is canceled, any eligible payment will be refunded according to the applicable payment and refund procedures. Additional rules concerning purchases, shipping, returns, promotions, and other services may appear in separate policies on the website and should be reviewed together with these Terms of Use.
Products, services, website features, and other materials are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law. No representation is made that the website will always operate without interruption, technical problems, inaccuracies, or other defects. The website may occasionally contain errors involving descriptions, specifications, prices, availability, photographs, or other information. Information may also be changed, corrected, or updated without advance notice.
Product photographs, illustrations, colors, measurements, and other visual materials are provided for general informational purposes. The appearance of an item shown online may differ from the actual merchandise received because of manufacturing variations, screen settings, lighting, photography, packaging, or other factors. Product specifications and descriptions may also be revised when necessary. Customers should rely on the information available at the time of purchase while recognizing that minor differences may occur.
To the extent permitted by law, all express or implied warranties that are not specifically stated are excluded. This includes implied warranties relating to merchantability, suitability for a particular purpose, title, or non-infringement where such exclusions are legally permitted. No guarantee is provided that a product, service, website feature, or digital resource will meet every individual expectation or operate without interruption or error.
To the maximum extent allowed by applicable law, liability arising from the use of the website, purchase of merchandise, or use of related services is limited to direct losses that are legally recoverable. The website and its operators will not be liable for indirect, incidental, special, exemplary, or consequential damages where such limitations are permitted. Any liability associated with a particular transaction will not exceed the amount actually paid for the transaction giving rise to the claim, except where applicable law requires otherwise.
Any dispute, claim, or controversy connected with the website, an order, a product, or these Terms of Use will be handled through binding arbitration to the extent permitted by applicable law. Arbitration will generally be conducted on an individual basis rather than as part of a class, collective, or representative proceeding. By accepting these terms, users agree to waive participation in class actions and, where legally enforceable, waive the right to have covered disputes determined by a judge or jury.
The arbitration process will be administered in accordance with the rules of the designated dispute resolution provider and applicable law. Certain procedural costs or filing fees may be covered for qualifying claims, subject to the applicable arbitration rules and requirements. Claims determined to be frivolous or improperly brought may result in additional expenses where permitted by law. Arbitration may be conducted remotely, including by telephone or other electronic means, when appropriate.
Applicable federal law and the laws of the State of Colorado will govern matters covered by these terms to the extent legally applicable. If a conflict exists between these Terms of Use and a procedural requirement applicable to a dispute, the provisions of these terms will control to the extent permitted by law. Nothing in these terms is intended to remove rights or protections that cannot legally be waived.
Users must access and use the website in compliance with all applicable laws and regulations. Activities intended to disrupt website operations, compromise security, gain unauthorized access, interfere with another user’s experience, introduce harmful code, collect information without authorization, or misuse website functions are prohibited. Users may not attempt to circumvent security measures, manipulate website systems, or use the site for unlawful purposes.
All website materials, including written content, graphics, photographs, logos, designs, product information, software, layouts, and other original elements, may be protected by copyright, trademark, or other intellectual property laws. Unless permission is provided or applicable law allows otherwise, users may not reproduce, modify, publish, distribute, transmit, sell, create derivative works from, or commercially exploit protected website content.
Users may have opportunities to submit reviews, comments, suggestions, photographs, feedback, or other materials. Any content submitted should be lawful, accurate to the extent it represents factual information, and respectful of the rights of others. Users must not submit material that infringes intellectual property rights, violates privacy, contains unlawful content, or could create legal liability. By submitting content, users grant the website a broad right to use, reproduce, adapt, publish, display, distribute, and otherwise utilize that material in connection with its operations, subject to applicable law.
Users are responsible for their own conduct and agree to protect and reimburse the website operators, affiliated parties, service providers, and other applicable parties against claims, losses, liabilities, expenses, or costs arising from unlawful conduct, misuse of the website, submitted content, or violations of these terms, to the extent permitted by law.
If any provision of these Terms of Use is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to preserve its intended purpose where legally possible. The invalidity of one provision will not affect the enforceability of the remaining terms. The other provisions will continue to apply as fully as permitted by law.
Website use is undertaken at the user’s own discretion and risk. Although reasonable efforts are made to maintain accurate product, pricing, availability, and service information, mistakes can occasionally occur. If an error is discovered, the website may correct the information and, where necessary, cancel an affected order. If payment has already been collected for a canceled transaction, an applicable refund will be issued according to the relevant refund procedures.
These Terms of Use, together with any policies or conditions expressly incorporated into them, constitute the primary agreement governing access to and use of the website. Additional policies may apply to particular products, services, promotions, orders, shipping arrangements, or returns. These terms may be revised periodically to reflect operational, legal, or service-related changes. When updated terms are posted, continued use of the website after the effective date of the changes constitutes acceptance of the revised provisions. Customers are encouraged to review the terms periodically to remain informed about the conditions that apply to their use of the website.